Captain Murphy’s Isla Tours Terms & Conditions
By purchasing your ticket online, you agree to the following terms and conditions.
Please double check the date on your receipt. If you purchase the wrong tour or date by mistake please notify us immediately.
Cancellations by Customer
Customers will receive a full refund with 24 hours notice of cancellation. Customers will also receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about rescheduling. No-shows will be charged the full price.
You must give at least 24 hours advance notice if you intend to cancel your trip. If you need to cancel call us at (956) 761-4752 to notify our ticket office. No refunds will be given if you do not show for your trip or if you do not call us 24 hours prior to your trip departure. No Exceptions.
Cancellations by Captain Murphy’s Isla Tours
We reserve the right to cancel a trip at any time for any reason. Captain Murphy’s will use its sole discretion in determining if the weather is too bad for your trip. Captain Murphy’s keeps up to date with all maintenance and repairs on our fleet to keep all of our boats running in tip-top condition. However, mechanical issues do arise from time to time. If we have to cancel a trip due to mechanical reasons or for bad weather we will either offer to refund your trip or reschedule you for another time.